Grievances: how to handle employee grievance

Unfortunately there are occasions in the workplace when an employee raises concerns or a complaint regarding their employment.  Dealing with grievances within the workplace in an appropriate and fair manner is crucial to having a happy workforce, to creating a sense of fairness, and addressing issues in a timely manner. This Business Guide (BG) seeks to answer some of the questions you may have as to how best to handle these situations.  There is also a flowchart you can refer to which can be found at the end of this BG. We would advise calling NFU CallFirst on 0370 8458458 and speak to an employment advisor whenever an employee raises any concerns.