Please be aware that even if your access road is clear milk collections may not be made due to disruptions in other parts of the collection chain.
Tanker drivers will do their very best to collect milk, but health and safety will always come first. Hauliers and tanker drivers have the responsibility to determine whether the farm access road is passable or not. Driver safety assessment of the situation is final
If the farmer considers that the access road may not be passable or may be too dangerous for the haulier, this must be reported to the transport department or haulier as soon as possible.
We urge members to be patient with tanker drivers, haulage comps and staff at buyer call centres at this difficult time, everyone is doing their best to return the situation to normal
*In extreme situations, any milk that has been stored for more than 48 hours may not be able to be collected.
Actions:
- Keep in close contact with your hauliers. The tanker driver or your milk buyer will let you know if they are unable to collect your milk
- To enable milk buyers and hauliers to get in touch in the event of non-collection ensure they have up to date contact details for the appropriate person
- Do not dump your milk unless you have had confirmation from your milk buyer or haulier that they will be unable to collect. If the tanker turns up and your milk has been dumped you may be in breach of contract
Insurance
If you believe that your milk tanker will be unable to reach your farm it is advisable to check whether your insurance covers you in the event of any exceptional inability to collect milk due to bad weather:
- Check whether you have insurance cover for uncollected milk - bulk tank cover does not automatically mean you are insured against milk losses in the event of bad weather
- If you have Business Interruption Insurance with NFU Mutual which includes weather related issues this should cover uncollected milk
- Check what details are required in your policy to claim against losses e.g. photographic evidence of blocked roads, confirmation from your haulier that they are unable to reach the farm
Milk Disposal
If you have confirmation from your haulier that your milk will not be collected you can dispose of milk by:
- spreading it on your land without stopping animals from grazing on the land (the 21 day grazing ban doesn’t apply. Do not spread slurry on frozen land as this could lead to increased runoff and a pollution incident. Spreading on frozen land can only occur if the following three criteria have been met:
- You have had a prior discussion with Natural Resources Wales.
- there are no imported materials taking up storage or being spread,
- existing farm storage meets the regulatory minimum and other options are not available;
- storing it in your slurry tank
- feeding it to calves on your premises
You must apply for a waste disposal permit from Natural Resources Wales before spreading milk on your farm, unless you qualify for an exemption from waste permitting.
Email the Natural Resources Wales customer contact centre or call 0300 065 3000 between 9am and 5pm, Monday to Friday, if you have queries about permitting.